Team Manager for Part-Time Outpatient Clinicians

Location: Salem or Portland, OR
Supervisor: Director of Outpatient Psychotherapy Services
Employee Classification: Exempt (Salaried), Full-Time
Hours: Full-Time, 40 hours per week
Compensation: $95,000-110,000 annually

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Primary Function:

The Team Manager for Part-Time Outpatient Clinicians will provide direct oversight, administrative coordination, and performance support to part-time clinicians within the outpatient department. This role ensures part-time providers have a designated point of contact for guidance, process updates, and accountability related to documentation, caseload management, and clinical engagement.

This is a standalone leadership role overseeing a team of part-time clinicians and reporting directly to the Director of Outpatient Psychotherapy Services. The position focuses on maintaining operational consistency, supporting clinician success, and fostering connection between part-time staff and PMHW’s culture.

As healers, therapists offer a range of services that support the mental and emotional well-being of individuals, families, and communities. They promote and facilitate the attainment of optimal mental health through prevention, treatment, and maintenance services.

Therapists work collaboratively with patients, their families, and other healthcare providers, recognizing that all voices are important and deserve to be heard. They provide culturally sensitive and responsive care, acknowledging the impact of historical trauma and colonization on the mental health of communities and individuals.

In their work, therapists may offer therapy services, both individual and group, that center the experiences and knowledge of patients. They prioritize the empowerment and agency of patients, recognizing their unique identities and strengths, and support them in developing and using their own coping skills and strategies.

Therapists also offer ongoing maintenance services that support the sustainability of mental and emotional well-being. They recognize the importance of long-term care and work with patients to identify and address any obstacles to maintaining their mental health.

Overall, therapists approach their work with humility, respect, and a commitment to decolonizing and liberating mental health care. They prioritize the well-being and self-determination of patients, their families, and their communities, recognizing their intrinsic value and inherent dignity.

Essential Functions:

• Performance & Compliance
  • Monitor documentation completion, timeliness, and compliance with PMHW standards.
  • Support clinicians in meeting encounter and quality expectations.
  • Identify performance trends and communicate needs or concerns directly to the Department Director.
  • Ensure licensed part-time providers receive 1 supervision hour per quarter (prorated for part-time schedules)
• Staff Support & Communication
  • Serve as the primary point of contact for part-time clinicians regarding workflows, expectations, and department communications.
  • Ensure part-time staff receive timely updates, guidance, and recognition.
  • Support onboarding and integration of new part-time clinicians into the department.
• Operational Coordination
  • Partner with administrative staff to ensure schedules are appropriately filled and aligned with each clinician’s availability and preferences.
  • Maintain awareness of caseload distribution and assist with problem-solving barriers to productivity or engagement.
  • Contribute to updates or feedback regarding department processes impacting part-time clinicians.
• Quality & Growth
  • Encourage clinical excellence through check-ins, feedback, and support.
  • Participate in quality improvement discussions related to part-time staffing.
  • Help identify training or resource needs to strengthen the effectiveness of part-time clinicians.
• Clinical Encounter Expectations: The Part-Time Team Manager is required to complete between 184-262 qualifying encounters (dependent on the size of the team which they are overseeing) in a 13 week calendar quarter, which is equivalent to 14-20 encounters per week. The Part-Time Team Manager can always choose to complete more encounters than expected. While initially building their caseload, the Part-Time Team Manager is expected to undertake 2 new patient intakes per workday, or up to 8 intakes per workweek.

Minimum Qualifications:

• A doctoral degree in Clinical Psychology or Counseling Psychology from an APA accredited university, OR a masters degree in psychology, counseling, or related field
• Current and unrestricted license required through appropriate state board
• Demonstrate competence and humility in terms of race, ethnicity, gender, sexual orientation, religion, class, ability et al
• Demonstrate commitment to the preservation of a workplace which embraces diversity
• Demonstrate commitment to confidentiality of patient and employee information
• Communicate professionally and effectively with patients and clinicians
• Demonstrate a strong attention to detail and organization
• Demonstrate patience: being patient with people who may have trouble communicating or understanding what is happening is imperative for this position
• Follow policies and procedures to contribute to the administrative efficiency of the practice, taking initiative to suggest and develop those that may be needed
• Ability to work with Mac OS & Google Workspace

Equipment Operated: Standard office equipment, including computers, copiers, printers, telephones, etc. 

Work Environment: When working from a PMHW office, the position is in a well-lit office environment. Varied activities including sitting, standing, walking, reaching, bending, and lifting.

Mental and Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder. Ability to tolerate mental and emotional distress as an anticipated aspect of the position. May require working under stressful conditions.

• Paid Vacation Time (80 hours per year)
• Paid Health Leave (40 hours per year)
• Paid Floating Holiday Hours (80 hours per year)
• All Paid Time Off Contributes to Clinical Encounter Hours
• Guaranteed Minimum Income for Clinicians on the Flat Rate Compensation Model
• Medical and Vision Insurance – Kaiser Permanente of the Northwest (choice of three plans)
• Dental Insurance
• Employer Paid Life and AD&D Insurance
• Voluntary Additional Life and AD&D Insurance
• Voluntary Short Term Disability Insurance
• Voluntary Critical Illness Insurance
• Voluntary Accident Insurance
• Flexible Spending Account, Health Care
• Flexible Spending Account, Dependent Care
• Commuter Benefit – Choice of Subsidized TriMet Pass or Limited Parking Reimbursement
• 401K Retirement Plan – Up to 4% Company Match Once Eligible
• Discounted Enrollment with Student Loan Tutor
• 10% Discount on Vitamins & Supplements Through Fullscript
• Limited Access to Columbia Sportswear Employee Store
• Discount at VioletSuitesPDX Boutique Hotel
• OnPoint Community Credit Union Group Banking Benefits
• Free Access to Continuing Education Platforms
• Opportunities for Provision of Supervision and Training for Eligible Clinicians
• Access to Weekly Clinical Consultation Groups
• Reimbursement for Select, Role-Specific Expenses

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This description is intended to provide only the basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as the practice’s needs evolve. Regular and predictable attendance is an essential function of every job.

The physical requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. By signing below, you acknowledge that you are able to perform the Essential Functions of this job, with or without accommodation. If an accommodation is needed, you have an opportunity to discuss this with Human Resources.

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It’s essential to clarify that at Portland Mental Health & Wellness, we hire W-2 employees for most positions, rather than contractors. This decision reflects our commitment to professionalism, accountability, and the highest standards of care.

In Oregon, the distinction between W-2 employees and contractors holds significant legal and ethical implications. By hiring W-2 employees, we ensure that our staff receive fair wages, benefits, and protections mandated by state labor laws. This includes access to healthcare, paid leave, and workers’ compensation, fostering a supportive and secure work environment.

Moreover, hiring W-2 employees allows us to maintain consistent quality control and oversight over our services. We prioritize building a team of dedicated professionals who share our values and commitment to providing exceptional mental health care to our clients. This ensures continuity of care and fosters trust within our community.

At Portland Mental Health & Wellness, we believe that investing in our employees translates to better outcomes for our clients. By hiring W-2 employees, we uphold our commitment to integrity, transparency, and excellence in mental health care delivery. Join us in our mission to promote holistic well-being and support the mental health needs of individuals and families in Portland and beyond.