Associate Director of Intensive Outpatient Programs

(Licensed Psychologist, Licensed Professional Counselor, Licensed Marriage and Family Therapist, or Licensed Clinical Social Worker)

Location: Portland, OR
Supervisor: Director of Intensive Outpatient Programs
Employee Classification: Exempt (Salaried), Full-Time
Hours: Full-time, 40 hours per week
Compensation: $117,000 annually

Onboarding Timeline: Approximately 2-3 months

The Associate Director of Intensive Outpatient Programs (IOP) is a licensed mental health provider who serves as a clinical and operational leader, ensuring excellence in care delivery and smooth day-to-day functioning of the IOP. This position functions as the second-in-command to the Director, providing both hands-on clinical oversight and strategic program support. The Associate Director supervises clinicians and trainees, contributes to program development, and upholds PMHW’s commitment to culturally responsive, trauma-informed, and equity-centered care.

Essential Functions:

• Clinical Leadership & Supervision
  • Provide direct clinical services, including evidence-based group, individual, and family therapy.
  • Conduct initial IOP intake assessments and ensure treatment plans align with program goals and clinical best practices.
  • Supervise associate clinicians, externs, and group facilitators, offering consistent feedback and developmental guidance.
  • Lead or co-lead case consultations and clinical meetings to support multidisciplinary coordination.
  • Model ethical and culturally responsive practice, supporting clinical quality across the IOP team.
• Program Operations & Development
  • Partner with the Director to develop and refine IOP programming, including new group tracks, training modules, and patient engagement strategies.
  • Oversee daily operations, including scheduling, coverage planning, and communication with administrative teams.
  • Monitor census, attendance trends, and throughput to inform decision-making.
  • Support financial awareness and efficiency by collaborating with leadership on budgeting, staffing, and utilization.
  • Ensure operational alignment with PMHW’s organizational culture principles (OCPs) and TRUST Model.
• Quality, Compliance, and Outcomes
  • Conduct chart reviews and maintain compliance with state regulations, ethical standards, and payer requirements.
  • Ensure timely, accurate clinical documentation and accountability among supervisees.
  • Participate in internal audits and quality improvement projects to strengthen clinical outcomes.
  • Partner with the Director to collect, track, and interpret data related to attendance, patient satisfaction, and program growth.
• Staff Development & Team Culture
  • Support onboarding and training of new IOP clinicians and associates.
  • Serve as a trusted mentor and point of stability during transitions or leadership changes.
  • Foster a collaborative, psychologically safe environment that encourages reflection, learning, and feedback.
  • Lead by example in applying trauma-informed leadership and conflict repair practices.
  • Manage staff performance, reviews, and corrective action as needed
  • Support the recruitment and retention of IOP staff and students
  • Help IOP to maintain fiscal health, build culture and program development, and serve on the management team – responsible collaboratively for the health of the whole organization
• Cultural Responsiveness & Advocacy
  • Champion diversity, equity, access, and inclusion (DEAI) across IOP programming and clinical work.
  • Address systemic barriers impacting mental health access and outcomes.
  • Engage in continuous self-reflection, consultation, and education around cultural humility and anti-oppressive practice.
  • Promote culturally grounded healing practices and inclusive approaches to care.

Minimum Qualifications:

• Required: a masters degree in psychology, counseling, or a related field, OR a doctoral degree in Clinical Psychology or Counseling Psychology from an APA accredited university
• Required: appropriate board approved licensing, current and unrestricted
• Preferred: Oregon Board-Approved Supervisor for Associates
• Preferred: 2+ years of leadership experience in behavioral health, preferably in an IOP or similar level of care
• Proven ability to navigate complex team dynamics and provide trauma-informed supervision.
• Demonstrate competence and humility in terms of race, ethnicity, gender, sexual orientation, religion, class, ability et al
• Demonstrate commitment to the preservation of a workplace which embraces diversity
• Demonstrate commitment to confidentiality of patient and employee information
• Communicate professionally and effectively with patients and clinicians
• Demonstrate a strong attention to detail and organization
• Demonstrate patience: being patient with people who may have trouble communicating or understanding what is happening is imperative for this position
• Follow policies and procedures to contribute to the administrative efficiency of the practice, taking initiative to suggest and develop those that may be needed
• Ability to work with Mac OS & Google Workspace

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This description is intended to provide only the basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as the practice’s needs evolve. Regular and predictable attendance is an essential function of every job.

The physical requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. By signing below, you acknowledge that you are able to perform the Essential Functions of this job, with or without accommodation. If an accommodation is needed, you have an opportunity to discuss this with Human Resources.

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It’s essential to clarify that at Portland Mental Health & Wellness, we hire W-2 employees for most positions, rather than contractors. This decision reflects our commitment to professionalism, accountability, and the highest standards of care.

In Oregon, the distinction between W-2 employees and contractors holds significant legal and ethical implications. By hiring W-2 employees, we ensure that our staff receive fair wages, benefits, and protections mandated by state labor laws. This includes access to healthcare, paid leave, and workers’ compensation, fostering a supportive and secure work environment.

Moreover, hiring W-2 employees allows us to maintain consistent quality control and oversight over our services. We prioritize building a team of dedicated professionals who share our values and commitment to providing exceptional mental health care to our clients. This ensures continuity of care and fosters trust within our community.

At Portland Mental Health & Wellness, we believe that investing in our employees translates to better outcomes for our clients. By hiring W-2 employees, we uphold our commitment to integrity, transparency, and excellence in mental health care delivery. Join us in our mission to promote holistic well-being and support the mental health needs of individuals and families in Portland and beyond.